About the Company
An innovative hospitality group founded in Lisbon, dedicated to making guests and team members feel truly at home, is recruiting a Host. The group is known for delivering warm experiences, fostering a diverse and inclusive environment, serving fresh, high-quality food, and providing exceptional service.
Role
We are recruiting a Host who will be the first and last impression of the hospitality experience. This role is essential in creating a welcoming, organised, and seamless guest experience, managing reservations and ensuring smooth seating flow with professionalism and warmth.
Main Responsibilities
• Greet guests and manage seating plans and reservations.
• Handle guest inquiries with professionalism and attentiveness.
• Accurately document reservations, schedules, and booking changes.
• Manage reservation adjustments, such as guest count changes.
• Report no-shows, operational issues, or unusual situations to management.
• Maintain awareness of reservation communications, including emails and systems.
• Ensure all guests are welcomed and seated with warmth and efficiency.
Desired Profile
• 1–2 years of experience in hospitality, preferably in a host or front-of-house role.
• Strong organisational and communication skills.
• Warm, approachable, and guest-focused personality.
• Ability to handle requests and complaints with patience and professionalism.
• Detail-oriented in managing guest preferences and bookings.
• Fluent in English; additional languages are a plus.
• Experience with reservation systems or software is an advantage.
• Calm, reliable, and composed under pressure.
Working Hours
To be defined according to shifts.
Contract
Fixed-term contract.
Salary
€11,300 per year, depending on experience.
Our Commitment
We foster a culture of joy, respect, and excellence. Joining the team means becoming part of a community that values connection, professionalism, and continuous improvement in delivering exceptional guest experiences.
First 100 Days – What to Expect
• Immerse – Learn reservation systems, seating flow, and service rhythm.
• Connect – Build strong relationships with front-of-house and kitchen teams.
• Refine – Handle guest inquiries and last-minute changes with confidence.
• Organize – Take ownership of bookings, seating logistics, and reporting.
• Grow – Develop your personal style of hospitality aligned with the brand.
• Connect – Foster a supportive, communicative, and positive team environment.
Applications
Please submit your application here.
